![]() ![]() Will my anti-virus program protect files in the secret folder? If you need a removable drive to be protected, consider using another product of ours, USBCrypt, specifically designed to protect the external drives with strong encryption. No, MySecretFolder cannot protect such folders, only the a folder located on your hard drive can be protected with it. No, MySecretFolder cannot protect such folders, only the "real" folders (that is, the folders that actually exist on your hard disk and which you can use to store arbitrary files) can be protected with it.Ĭan I protect a folder on a removable or network drive? ![]() If you need to protect several unrelated folders at the same time, consider using another product of ours, Folder Guard, that can protect an unlimited number of files and folders, as well as has many other capabilities not available in MySecretFolder software.Ĭan I protect the "virtual" folders such as My Computer? (If you select another folder to protected, the previously protected folder will become unprotected.) However, the secret folder can contain an unlimited number of subfolders and files, and all of them will be protected when you protect the secret folder. No, MySecretFolder can protect only one folder at a time. We do NOT provide support regarding such issues. ![]() Before you enable the protection in the safe mode, at the very least, you should have an emergency recovery disc available and know how to use the troubleshooting tools it contains. NOTE: We DO NOT recommend enabling the protection in the safe mode, because if a conflict between MySecretFolder and some other software you have on your computer occurs, you may not be able to use the safe mode to troubleshoot the problem, until you disable the operation of MySecretFolder in the safe mode. Select the option to enable the protection in the safe mode of Windows when setting up the secret folder. How do I set up MySecretFolder to protect the folder even in the "safe" mode? If you require your private files to be protected even when taken to another computer, or when Windows or MySecretFolder are not activated, then you need an encryption program, like our USBCrypt software. On the other hand, your secret folder is protected only on your computer, where MySecretFolder is installed and configured. The files and folders themselves remain undisturbed during this process, in their original condition.Īs a result of such design, there is no danger of losing your documents if you lose your encryption key. MySecretFolder protects your files dynamically: it intercepts requests from other programs to open files or list the contents of folders, and then rejects such requests for the files in the folder you have chosen to protect. No, MySecretFolder does NOT encrypt or otherwise modify your files in ANY WAY. If the license key matches the license key of the software on your computer, it will reset the password and let you open your secret folder. What should I do?Ĭlick the Reset password link on the window that prompts you to enter the password, then enter your license key information into the form. To prevent other users from being able to access your protected files, purchase a license for the continued use of the software before the expiration of your evaluation period. Note that if someone else is using your computer while the reminder message is displayed, they can click on the message and that would disable the protection of your secret folder. When this initial evaluation period expires, MySecretFolder continues to operate as usual, except that it starts to display a reminder message informing you that the evaluation period has expired. This software comes with a built-in license that allows you to use it for free for the first 30 days after the installation. What happens when the 30 Free Days expire? MySecretFolder is NOT compatible and cannot be used with Windows ME, 98, 95, NT4, or 2000. It may also work with the older versions of Windows such as Vista, or XP, but we no longer test such systems. It is compatible with Windows 11, 10, 8.1, or 7 only. No, sorry, this software is for Windows only. Frequently Asked Questions about MySecretFolder softwareĬan I use this software with a Mac, iPad, or an Android device? ![]()
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